Vacancy: Catering Operations & Hospitality Manager
Tue 10 Jan 2017
Our vision is to become the leading non-International Cricket Club by 2019.
Established in 1879, Leicestershire County Cricket Club (LCCC) is one of the nation’s 18 first class cricket counties and operates within the sports and entertainment industry.
In 2015, under the leadership of a new Chief Executive, LCCC outlined an aspirational new vision for the club. Since 2015, the club has made significant progress both on and off the field, signalling an exciting new era in its history.
A fantastic opportunity has arisen to be part of the LCCC Commercial team.
As our Catering Operations & Hospitality Manager you will be responsible for supporting the Catering Manager in delivering a first-class service to the members and guests of LCCC during the cricket season and the conversion of non-matchday sales opportunities into organic business growth throughout the year.
The successful candidate will possess great energy and potential and will have excellent attention to detail as well as fantastic communications skills.
The hours of work are 5 days in 7 and all home matchdays, while flexibility is essential to fulfil the needs and requirements of the role.
Main Responsibilities:
- Someone with a "hands-on" experience within the hospitality industry, with a background in hotels, Conference & Banqueting or Sports stadia hospitality sectors. They must posses a desire to develop into a sales professional and be equally at home selling or delivering the promise.
- Someone who has an understanding of all licensing conditions, health & safety regulations including HACCP & COSHH.
- Love providing great service and meeting and talking to new people.
- To identify new business sales opportunities for Conference & Events business and associated products and services including but not limited to Meetings, Conferences, Exhibitions, associated packages and special events.
- To manage existing account portfolio to generate repeat business.
- Weekly/monthly updates on activities, appointment levels, key opportunities, threats and planned actions as required by the Catering Manager.
- To provide and maintain appropriate standards of contact.
- To be responsible for achieving the relevant objectives and financial targets for Catering & Events and associated products and services.
- To account manage and administrate all matchday hospitality on behalf of the Sales Manager.
- To achieve set personal and departmental financial targets.
- To achieve set weekly appointment levels.
- To carry out any other duties and tasks required by management, which are within the post-holder's capabilities.
Key Skills:
- Minimum 5 years proven track record working within the hospitality, sports or hotel industry.
- Results driven.
- Self motivated.
- Excellent interpersonal and organisational skills.
- Customer orientated.
- Ability to perform well under pressure.
Job Description:
For more details, please download the job description HERE
Next steps:
Please email your CV and covering letter to Jen Wilks and ensure that they are marked for the attention of Commercial Director, Jim Overend. Alternatively, please post your application to Leicestershire CCC, Fischer County Ground, Grace Road, Leicester, LE2 8AD. For any enquiries, please call 0116 245 2440.
Please note that only shortlisted applicants will be notified and invited to interview.
Closing Date for applications: 20th January 2016
Interviews: Following week
